The Peacemaker Program, Inc.

      This training separates the world into ten commonly-encountered personality types, and then assigns each an animal to make them easy to understand and remember.  Each of these "Conflict Creatures" has a distinct style and approach to disagreements, and our instructors help participants understand the best and most effective approach for each.

      This training takes the advanced conflict resolution skills used by our professional mediators and boils them down into a form that anyone can use.  While mediation is a powerful technique, sometimes people need to solve problems quickly and still produce a positive outcome.  Whether using these skills professionally (in Customer Service or Management) or personally (with friends and family), you will learn to solve problems with lasting solutions in less than two minutes.

One of the most common case types in any small claims court is the eviction.  In addition, countless claims are brought by landlords and tenants regarding rent reductions, leases, security deposits, damages, and more.  The fact is that New York State is, far and away, the leader in sheer quantity of landlord-tenant law.  This means that to be a good, effective, and profitable landlord in New York, you need knowledge.  This training provides a foundation for becoming informed and effective.